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UPS Express Critical

Solutions for Time-Critical Freight
UPS Express CriticalSM is your answer for time-critical freight with access to almost any kind of aircraft or vehicle around the world. We can optimize solutions for every shipment, ranging from a one-time urgent shipment to a customized, high-priority solution. Our experienced team can quickly assess a critical situation, identify transportation alternatives, and implement a delivery solution that meets your time and cost requirements.

UPS Express Critical* offers a suite of global freight and transportation services, including:

Air Next-flight-out service within North America and between major metropolitan areas worldwide

Surface Exclusive use, non-stop, door-to-door ground transportation throughout the U.S., and into Canada and Mexico

Charter Air charter management services available around the world

Hand Carry Dedicated hand carry/on-board courier services to maintain constant, in-transit contact with your shipment

Secure Flexible solutions for added security

International Next-flight-out, charter and courier services providing extensive global coverage

Value Added Services Specialized equipment and shipment handling designed to meet your domestic or international freight needs


  • Extensive route optimization capabilities
  • One-time shipments or custom solutions
  • Proprietary electronic information system for shipment processing and tracking
  • Comprehensive inventory of trucks, aircraft and flight schedules
  • Specialized equipment and services to meet unique requirements, such as temperature-controlled vehicles and oversize/overweight cargo


  • Arrange expedited transportation or a combination of services that fit your time-sensitive shipment needs
  • Enable real-time shipment tracking from pickup to delivery
  • Optimize routes to ensure timely delivery and control costs
  • Develop customized solutions to meet special transportation requirements
  • Provide quick turnaround and exceptional service quality from a trusted source

Express Critical representatives are available 24 hours a day, seven days a week, to assist with your time-critical freight shipments. For more information, call 1-800-714-8779 from the U.S. and Canada, 001-800-479-2018 from Mexico or 1-913-693-6205 from outside the U.S., Canada and Mexico.

* See Terms and Conditions for additional information, conditions and limitations.

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